Cookie Policy

This Cookie Policy explains how DeliveryWeb Ltd ("DeliveryWeb", "we", "us") uses cookies and similar tracking technologies when you visit our website at www.deliveryweb.co.uk.

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can manage your preferences at any time using the methods described below.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is used.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions made by you, such as setting your privacy preferences or filling in forms.

• session_id — Maintains your session as you navigate the site. Duration: Session.
• cookie_consent — Stores your cookie consent preferences. Duration: 12 months.
• csrf_token — Protects against cross-site request forgery on forms. Duration: Session.

2.2 Analytics Cookies

These cookies allow us to count visits and understand how visitors use our site so we can improve performance. All information collected is aggregated and anonymous.

• _ga (Google Analytics) — Distinguishes users. Duration: 2 years.
• _ga_XXXXXX (Google Analytics 4) — Persists session state. Duration: 2 years.
• _gid (Google Analytics) — Distinguishes users for 24-hour sessions. Duration: 24 hours.

2.3 Functional Cookies

These cookies enable enhanced functionality such as remembering your preferences.

• lang_pref — Remembers your language preference. Duration: 1 year.
• form_autofill — Remembers partially completed form data. Duration: 30 days.

2.4 Marketing Cookies

These cookies may be set by our advertising partners to build a profile of your interests and show relevant ads on other websites. We only enable these with your explicit consent.

• _fbp (Facebook Pixel) — Tracks conversions from Facebook ads. Duration: 3 months.
• _gcl_au (Google Ads) — Used for ad conversion tracking. Duration: 3 months.

3. Third-Party Cookies

Some cookies are placed by third parties on our behalf. These third parties are:

• Google LLC — Google Analytics and Google Ads (analytics and marketing)
• Meta Platforms, Inc. — Facebook Pixel (marketing, only with consent)

These third parties may process your data in countries outside the UK. We ensure appropriate safeguards are in place for all such transfers.

4. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

4.1 Our Cookie Banner

When you first visit our website, you'll be shown a cookie consent banner allowing you to accept all cookies, accept only essential cookies, or customise your preferences. You can update your choices at any time by clicking "Manage Cookies" in the footer.

4.2 Browser Settings

Most web browsers allow you to manage your cookie settings. Visit your browser's help pages for instructions:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

4.3 Opt-Out Tools

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Online advertising: Your Online Choices

5. Impact of Disabling Cookies

Disabling strictly necessary cookies may affect the functionality of our website. Disabling analytics or marketing cookies will not affect the core website experience but may mean we are unable to improve the site based on usage data.

6. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, regulation, or our practices. The "last updated" date at the top of this page will indicate when changes were made.

7. Contact Us

If you have questions about our use of cookies, please contact us:
Email: privacy@deliveryweb.co.uk
Phone: 020 7123 4567